At Clipping Path Art, we employ only fully trained professionals, specializing in image editing with Adobe Photoshop. All have years of experience with clipping paths and clipping masks and are fully industry-certified. We also have intensive in-house training that keeps our experts at the top of their field. What’s more, their work is triple checked for quality, first by the image professional themselves, then by their team leader, then by our quality control specialist. This ensures a great product each time and it lets us offer you a full, money-back guarantee.
How do I claim a refund?
If our images do not match your specifications, you may request a refund. However, we’d like the change to make your order right beforehand. Sometimes the client’s instructions are unclear; sometimes we just make a mistake—that’s why we have the guarantee. Upon receipt of your order, if you’re not satisfied, let us know right away. Please tell us exactly what we did wrong. We’ll re-do the order right away. If you’re still not happy, we’ll issue your refund.
Please note that a delay in completing your order does not qualify for a full refund. We have many hundreds of clients and sometimes delays are inevitable. If you feel your delay is unreasonable, we may be able to offer a partial refund or discount on a case-by-base basis.
How long does it take to issue a refund?
We’ll issue the refund as soon as it is approved, but it can take up to three weeks to process.
We are confident that you won’t have need to resort to our money-back guarantee because we take pride in our work and in our quality control process. However, we want you to have peace of mind, until we can earn your trust.
Our refunds are offered in good faith, and we want to be able to continue offering our guarantee, so please don’t abuse it.